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General Ethics



v      Be honest with yourself and others about what you can do, recognise your abilities and the limitations of your competence;


v Always behave and present yourself in a way that does not call into question your suitability to work in a media and arts related environment;


v Be able to justify and be accountable for your actions or your omissions;


v Always ask your supervisor or employer for guidance if you do not feel able or adequately prepared to carry out any aspect of your work, or if you are unsure how to effectively deliver a task;


v Tell your supervisor or employer about any issues that might affect your ability to do your job competently and safely. If you do not feel competent to carry out an activity, you must report this;

v Establish and maintain clear and appropriate professional boundaries in your relationships with people, including clients and colleagues, at all times;


v Never accept any offers of loans, gifts, benefits or hospitality from anyone you are in contact with, as this may be seen to compromise your position, unless declared, in order to be transparent;


v Comply with your employers’ agreed ways of working;


v Report any actions or omissions by yourself or colleagues that you feel may compromise the health and safety, if necessary use whistle blowing procedures to report any suspected wrongdoing;


v Always treat people with respect and compassion;


v Always maintain the privacy and dignity of people;


v Always make sure that your actions or omissions do not harm an individual’s health or wellbeing. You must never abuse, neglect, harm or exploit those who use your services;


v Challenge and report dangerous, abusive, discriminatory or exploitative behaviour or practice;


v Always take comments and complaints seriously, respond to them in line with agreed ways of working and inform a senior member of staff;


v Recognise and respect the roles and expertise of your colleagues both in the team and from other agencies and disciplines, and work in partnership with them;


v Work openly and co-operatively with colleagues including those from other disciplines and agencies, and treat them with respect;


v Work openly and co-operatively with clients and treat them with respect;


v Honour your work commitments, agreements and arrangements and be reliable, dependable and trustworthy;


v Actively encourage the delivery of high quality service and support at all times;


v Communicate respectfully with people who use your services in an open, accurate, effective, straightforward and confidential way;


v Communicate effectively and consult with your colleagues as appropriate;


v Treat all information about your clients as confidential;


v Only discuss or disclose information about your clients in accordance with legislation and agreed ways of working;


v Respect the individuality and diversity of your clients and colleagues;


v Never discriminate or condone discrimination against people who use your services or your colleagues;


v Promote equal opportunities and inclusion for your colleagues and clients;


v Report any concerns regarding equality, diversity and inclusion to a senior member of staff as soon as possible;


v Keep an eye out on any abuse taking place and report it in accordance with your countries protection of venerable persons rules/laws, should it be required;

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